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• For simplicity I'm posting the open up SR: This seems to be a new outcome with no existent resolution so far.

  Sat, Baronial 21, 2010 6:18:43 PM GMT

  uninstalled and reinstalled Sign in app
  opened port tcp 443 on router
  still no change...grrrrr!

  Sabbatum, August 21, 2010 5:52:52 PM GMT

  found this in the sign in log files: not load blazon 'System.Security.Hallmark.ExtendedProtection.ExtendedProtectionPolicy

  Institute this KB article that addresses this issue: http://support.microsoft.com/kb/2262911

  Applied fix - did non fix issue
  Uninstaled .Cyberspace 3.5
  installed .Internet iv
  Reinstalled .Net 3.5

  Nevertheless no resolution.

  Sabbatum, August 21, 2010 12:52:47 AM GMT

  Hello David,

  Concerning your service request 100820-000011 I would like to try a cacls command. This is used when the following has occurred "The appropriate rights have not been granted to the private key on the reckoner." David I chosen 425.514.3333 and left a voice mail message. I come across in your initial request information you said you accept Port 447 open but we need to make certain Port 443 is open. I would like for you to try the following:

  Run Windows Update to brand sure you have all of the recommended updates that are .Internet Framework besides any critical ones.
  Brand sure .Net Framework version 3.5 is install is installed
  Re-install the Microsoft Online Services Sign In application

  Please update the Service Request in the Microsoft Online Administration Center or phone call us at 866.441.8425 if yous have any questions.

  Nope that did not work. I am home at present and all weekend if you want to telephone call. From my research this seems to exist a fairly new effect. I will run a mosdal report and send it. Will also effort my own troubleshooting.

  oh just to let you know "The appropriate rights have not been granted to the private key on the calculator" is non the mistake or cause.

  Thanks.

  Fri, Baronial 20, 2010 7:29:02 PM GMT

  Concerning your service asking 100820-000011 I would like to endeavour a cacls command. This is used when the post-obit has occurred "The appropriate rights have not been granted to the private key on the computer." David I chosen 425.514.3333 and left a message that I called. Is this a good number to call you? If not, what is a skillful number and what times would you like to be called?

  To grant the appropriate rights to the individual key, follow the steps below:

  1.Outset Control Prompt. To practice this, click Start, click Run, type cmd, and so click OK.
  2.At the control prompt, type the following control, and then press ENTER:
  cacls "%appdata%\Microsoft\Crypto\RSA" /t /east /c /m "%username%":F
  3.Shut the Command Prompt window.
  4.If Internet Explorer is running, shut Internet Explorer.

  Friday, August twenty, 2010 12:ten:37 PM GMT

  Thanks for the quick reply. Unfortunatly these solutions practise not utilise. The workstation in question is at abode and not backside a proxy. I accept already opened the correct ports, etc; I'm pretty tech savy.

  What else you got?

  Fri, August 20, 2010 one:21:29 AM GMT

  Please log into your Microsoft Online Admin Center and nether the Services Tab update your request with the following:
  Try Port 443

  Method 1: Brand sure that the computer is connected to the Internet. Verify the following:
  Make sure that the computer is assigned a valid IP address.
  Verify the concrete network connections.

  Method two: If y'all take verified that the computer is connected to the Internet, you lot must as well verify the Proxy Settings in Internet Explorer:
  1.Shut all Internet Browsers.
  2.Click First, click Control Panel, and then click Internet Options.
  3.Click the Connections tab, and then click LAN Settings.
  4.Verify that the Proxy Server information is set correctly for your network.

  Method three: Add *.microsoftonline.com to the Proxy Settings Exceptions listing in Cyberspace Explorer.
  1.Click Kickoff, click Command Panel, so click Cyberspace Options.
  2.Click the Connections tab, and and so click LAN Settings.
  iii.Under Proxy Server, click Advanced.
  2.Under Exceptions, blazon "*.microsoftonline.com"
  three.Click on OK until Net Options dialog box is closed.

  Are yous backside a firewall?
  Did you utilise port 443?

  
  

  Friday, August 20, 2010 12:28:09 AM GMT

  Error:
  The service is currently unavailable. Please try once again later. If problems continue, contact your service administrator.

  Troubleshooting:
  ran dotnetfix
  opened port 447
  uninstall and reinstall

  Works fine on another workstation on a dissimilar network.

  Have searched everywhere for a resolution and all answers point to opening an SR.

  Do you accept a quick fix?

  Cheers.

  • Edited past Sunday, August 22, 2010 iv:00 PM took out uneeded info

Answers

• Thanks for the update....peradventure my issue is intermitten earlier this known outage...I hope.

  Delight let me know when this outage is resolved.

  Thanks again.

  • Marked as answer by Rick Pennington Moderator Friday, September three, 2010 six:31 PM

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